One of the things we do is expose things, and people don’t like that.
For example, in my own case, I exposed some of the bad behaviour of some Millwall Football fans (and I am a Millwall Football fan). I am also happy to report good behaviour too. How else can you deal with difficult things unless you expose it and deal with it?
First of all, the story was met with denial – that can’t be us, you must have been imagining things. Therefore it is important that video evidence is taken, if possible, though of course, some true believers will say it is ‘fake’. The irony is that the British Transport Police and local authorities also affected by their behaviour, believe you and they also have evidence of some sort to back it up. Finding quality supporters is really important.
Then you get all these people from your own team, mobbing together and completely not getting your point ie hey, there is an elephant in the room. They tweet ‘bingos’ that tend spring up when there is a ‘word’ they like to jump on, and they are very often similar phrases but put in a different way. It is like being in some kind of cult, you can’t do or say certain things. Members and supporters *have* to follow the group.
As they were clearly unable to effectively manage the ‘elephant’ at all, I had to get outside help to deal with it,and they helped to prevent the problem. In the meantime, the Club is left in the dark, as they do not believe there is an ‘elephant’.
I don’t understand much about this type of mentality, where ‘elephants’ are ignored, and sometimes, celebrated.
I am a firm believer of tackling issues within the sector or organisations before it gets out of hand, nipping things in the bud. But, as in my previous comment, people deny it. It makes sensible communication difficult. If your organisation is racist, or ageist, they would deny it. Some of organisations go into complete denial and accuse YOU. Whistleblowers are treated as problems or undermined as trolls. Rational communication is discouraged. You can see the same sort of thing in schools and workplaces. Denia,l Denial, Always Denial.
If you notice a problem, say you are at the bottom the ladder at work, and it is a glaring safety problem, you get ignored if you bring it up, or hounded. Yet months, later when the problem comes up, all hell breaks loose. Some people have to be prepared to make a stand, even if people, sometimes the majority, don’t like it at the time. Sometimes exposing it, helps to make the world a better place.
No wonder there are citizen journalists, who not into ‘group think’, need to be around.